Inside ProRealTime: Interview With an Account Manager on Growth, Mission & Why Traders Love the Platform

Recently, I sat down with Elvira, an Account Manager at ProRealTime, to talk about what makes the platform stand out, how the company has grown to over 1 million users, and why so many traders—from beginners to professionals—choose it as their daily trading workstation.

Watch video here: https://x.com/ProRealAlgos/status/1985764649061478523?s=20

Below is a summary of the most important insights from our conversation.

“We help traders from day one”

As an account manager, Elvira supports new users from the moment they sign up. Her job is to help traders learn the platform step-by-step—whether they need help with charting, navigating tools, or setting up more advanced features like backtesting and ProOrder automated trading.

ProRealTime places a big emphasis on real human support, which is why their team prefers to call clients directly rather than rely only on email. This personal approach is uncommon in the trading-software industry and is one of the reasons many users stay loyal long-term.

What new traders ask most

When users first open ProRealTime, the most common questions revolve around:

• How to use the platform efficiently

• How to customize charts and indicators

• How the data feed works

• How to get started with market replay and backtesting

• How to launch automated trading systems with ProOrder

Elvira notes that every trader is different: some want simple, clean charts with great data; others want advanced tools like market replay, algorithmic trading, or historical backtests.

Market Replay: A powerful tool to improve your trading

One feature that often surprises new users is Market Replay—a tool that lets you go back in time and replay the market tick-by-tick. Day traders use it to practice entries and exits, while swing traders use it to review mistakes and refine their technique without risking real money.

You can replay yesterday’s trading session, watch price action unfold exactly as it happened, and test how you would have reacted. It’s a game-changer for skill development.

A global platform with over 1,000,000 users

ProRealTime has grown massively since its beginnings in 2001. Today:

• Over 1 million traders rely on the platform.

• Up to 98,000 real trades are executed on a single day.

• Users are mainly in Europe (France, Netherlands, Germany, Italy, Spain), but adoption is growing fast in the US, Australia, Scandinavia, South Africa, and Singapore.

The company tracks growth visually by adding a pin on their world map each time a new country starts using the platform.

The origin story: Engineers fixing what wasn’t good enough

ProRealTime started in 2001 when two engineers noticed that trading platforms at the time were:

• Too complex

• Unreliable

• Overpriced

Their mission became: build the best trading platform in the world, focused on reliability, simplicity, and powerful tools.

The very first developer who wrote the original lines of code is still part of the team today—a testament to the company’s culture of loyalty, passion, and long-term vision.

Mission: Democratizing trading through powerful tools

ProRealTime’s core mission is to democratize trading by giving every retail trader the same tools that professionals use:

• High-quality real-time data

• Reliable execution

• Advanced charting

• Robust algorithmic trading

• Backtesting

• Market replay

One of the keys to this mission is the platform’s ease of use—you don’t need to be an expert to start trading confidently.

Culture: No external investors, no aggressive marketing

ProRealTime intentionally avoids aggressive advertising and doesn’t have outside investors. Every decision—technical, product-related, or strategic—is made by the internal team.

Instead of growth-at-all-costs, the company focuses on:

• Long-term reliability

• Customer satisfaction

• Word-of-mouth recommendations

• Continuous development

This strategy clearly works: the platform has won multiple awards, most recently for Best Trading Platform in 2024 and 2025.

Three pillars behind ProRealTime’s success

Elvira highlighted three reasons why the platform is considered one of the most robust in the industry:

1. Technology

Daily innovation, high performance, advanced tools, and an interface that works for both beginners and professionals.

2. User relationships

Constant dialogue with the community, incorporating feedback into new features (e.g., Market Replay, improvements to ProBuilder).

3. The team

About 30 specialists—developers, support staff, product experts—all passionate about trading and technology.

ProRealTime is more than just charting

Many traders think of ProRealTime as a charting software, but that’s only half the story. The platform has a dual identity:

✔ Charting & analysis

Accurate data, advanced charting, indicators, backtesting.

✔ Trading capabilities

Through partners like Interactive Brokers, IG, and Saxo, users can:

• Place real trades directly from the chart

• Execute orders instantly

• Run automated strategies 24/7 on ProRealTime’s servers (not on your computer)

The automated trading feature is especially valuable because strategies run in the cloud—meaning your computer can be turned off while your systems continue trading.

The importance of accurate data

For discretionary traders, precise data helps avoid mistakes.For automated traders, it’s absolutely critical.

ProRealTime previously relied on external data providers, but due to issues such as missing ticks or latency, they built their own real-time data center, ensuring:

• Tick-by-tick accuracy

• High-quality historical data

• Reliable backtests

• Clean datasets for algorithmic trading

As someone who builds and sells trading algorithms on ProRealTime, I can confirm: the quality of the data is one of the biggest contributors to consistent results.

Final thoughts

ProRealTime has evolved into one of the most reliable trading platforms available today. With its powerful features, accurate data, strong user support, and a mission-driven team, it continues to stand out in an industry where trust and technology matter more than anything.

Whether you’re a beginner exploring charts or a professional running automated strategies, ProRealTime provides a complete ecosystem to analyze, test, and execute trades with confidence.